SHIPPING & DELIVERY

Downtown Toronto & Greater Toronto Area: 1 to 2 business days.

Within Ontario outside the GTA: 2 to 3 business days.

Outside Ontario within Canada: 3 to 5 business days.

To the United States: 7 to 10 business days.

*All orders are shipped from our store location in Toronto.

**Orders placed after 12pm EDT will ship the next business day.

Free standard shipping on orders $50+ (after discounts & before tax)

Standard shipping: $9.95

Express shipping: $19.95

Standard USPS shipping: $14.95*

*Orders shipping to United States do not qualify for free shipping.

Orders within Canada are shipped via Canada Post Expedited Shipping.

Orders to United States are shipped via USPS.

You will receive a shipment confirmation email with tracking information once your order has shipped.

We do not ship on Saturdays, Sundays, or Holidays.

While we do all we can to ensure your order is delivered on time, Te Koop is not held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

We offer express delivery to orders within Canada.

Express shipping is generally 1-3 business days.

$10 re-stocking or re-shipping fee

Please ensure your shipping address is entered completely and accurately, including any apartment, unit, or buzzer number. If the package is undeliverable due to the incomplete shipping address, it is the responsibility of the party that entered the incorrect or incomplete shipping information. If the package is returned to us, we can re-send the package again if the responsible party agrees to pay $10 for the additional shipping costs. All unclaimed or undeliverable packages that are returned to us will be subject to a $10 restocking fee.