I cannot review the bag as it was a Xmas gift for my granddaughter but when the wrong size was shipped I called and was answered immediately, the right size was delivered to my house personally by Kaya and I could not be more impressed by this company’s care and dedication to its customers! I have never experienced this type of service and extremely recommend this company for its commitment to customer service and customer satisfaction! Extremely rare these days! Well done! I will be ordering again!
I’m so glad I picked this up in blue. It’s really sturdy, holds a ton, and has a really pleasing shape. My last baggu bag lasted me years and I feel like this one will too. The shipping was surprisingly fast as well.